Bug #5297
Locale fails on a SuSE system
0%
Description
The used system is a minimal server with SuSE Leap 42.2 installed. I use RhodeCode-installer-linux-build20170418_2200 to install.
The VCSServer failes to start. See attached server log.
The root cause seems to be a failing "locale.setlocale(locale.LC_ALL, u'')".
On the server I get for locale:
LANG=en_US.UTF-8 LC_CTYPE="en_US.UTF-8" LC_NUMERIC="en_US.UTF-8" LC_TIME="en_US.UTF-8" LC_COLLATE="en_US.UTF-8" LC_MONETARY="en_US.UTF-8" LC_MESSAGES="en_US.UTF-8" LC_PAPER="en_US.UTF-8" LC_NAME="en_US.UTF-8" LC_ADDRESS="en_US.UTF-8" LC_TELEPHONE="en_US.UTF-8" LC_MEASUREMENT="en_US.UTF-8" LC_IDENTIFICATION="en_US.UTF-8" LC_ALL=
If I use the server's python environment I can do:
import locale locale.setlocale(locale.LC_ALL, u'')
As a result I get "en_US.UTF-8"
If I use the python environment from RhodeCode by:
rccontrol ishell comunnity-1
The code snippet will fail with the same error message as in the log.
Probably the python environment shipped with RhodeCode is expecting a different locale setup than what's done in SuSE.
Files
Updated by
Updated by Marcin Kuzminski [CTO] over 4 years ago
from the ticket https://issues.rhodecode.com/issues/5434#note-13
Setting LOCALE_ARCHIVE=/usr/lib64/locale/locale-archive in .rccontrol/supervisor/supervisord.ini fixes the problem
it's an enviroment= option
Updated by Boris Basic about 4 years ago
Same problem after upgrading from Ubuntu 16.10 to 18.04 LTS. I tried setting LOCALE_ARCHIVE and LC_ALL in supervisord.ini but it did not fix the problem.
The only solution in my case was to comment out line 30 in /opt/rhodecode/store/hgp03jrdni84hg60af1pw36swfwq3rm4-python2.7-mercurial-4.4.2/lib/python2. 7/site-packages/mercurial/crecord.py.
Updated by Marcin Kuzminski [CTO] about 4 years ago
Did you restart whole supervisord?
We thought this is fully fixed now
Updated by Boris Basic about 4 years ago
Yes, I also restarted the whole system, same issue each time. The only solution was to disabled the failing command.
Updated by Marcin Kuzminski [CTO] about 4 years ago
Would it be possible to have a remote session with your system so someone from our team can look at this?
Updated by Boris Basic about 4 years ago
Of course, I'll give you access tomorrow if you are available.
Updated by Marcin Kuzminski [CTO] about 4 years ago
That's great we'll poke around, hopefully, we can find some better solution. You can write to support@rhodecode.com with credentials, as those are private tickets that we can only see.
Thanks again!
Updated by Boris Basic about 4 years ago
Thanks, I sent the credentials by mail, you can access the server to look art the issue.
Updated by Marcin Kuzminski [CTO] about 4 years ago
We've identified the problem for now. It looks like since glibc 2.27 the generated locale broke backward compatibility. We've yet not found a solution to this problem, the only thing right now is to potentially either re-generate the locale-archives using older glibc or downgrade glibc to pre 2.27
Updated by Marcin Kuzminski [CTO] about 4 years ago
Another way to fix this:
Fedora 23 / Ubuntu 18.04
------------------------
|RCC| has a know problem with locales, due to changes in glibc 2.27+ which affects
the local-archive format, which is now incompatible with our used glibc 2.26.
To work around this problem, you need set path to ``$LOCAL_ARCHIVE`` to the
locale package in older pre glibc 2.27 format, or set `LC_ALL=C` in your enviroment.
To use the pre 2.27 locale-archive fix follow these steps:
1. Download the pre 2.27 locale-archive package
.. code-block:: bash
wget https://dls.rhodecode.com/assets/locale-archive
2. Point ``$LOCAL_ARCHIVE`` to the locale package.
.. code-block:: bash
$ export LOCALE_ARCHIVE=/home/USER/locale-archive # change to your path
Updated by