Bug #5524
open
Cannot log into RhodeCode anymore
0%
Description
I try to log into Rhodes code with my admin account but it always gives me the error "The server has either erred or is incapable of performing the requested operation".
I can log into the server using my user account, another admin can log in using his account too.
The server is running normally.
Files
| adminaccount_notOK.png (64.5 KB) adminaccount_notOK.png | login with my admin account | ||
| useraccount_OK.png (97.1 KB) useraccount_OK.png | login with my user account | ||
| enterprise.rar (1.14 MB) enterprise.rar |
Updated by Marcin Kuzminski [CTO] almost 6 years ago
Hi Thierry,
Could it that somehow you activated maximun number of active accounts? If user cannot log-in maybe the server is not accepting new users because of license limit.
Please consider deactivating 1 or 2 accounts in order to lower the limit of active accounts.
Also check the rhodecode logs for explanation of why 500 error happens.
Best,
Updated by Thierry Wynsdau almost 6 years ago
- File enterprise.rar enterprise.rar added
Attached you will find the file compressed archive with the file enterprise.log
Updated by Marcin Kuzminski [CTO] almost 6 years ago
Hi Thierry,
It looks again like the same problem as reported here: https://issues.rhodecode.com/issues/5516