Bug #5406
open
Installer Fails
0%
Description
The current CE installer fails with
Error: License was not found.
I followed the instructions on your site exactly ( https://docs.rhodecode.com/RhodeCode-Control/tasks/install-linux.html ):
- set up the DB
- downloaded the installer
- chmod 755 RhodeCode-installer-*
- ./RhodeCode-installer-*
Obviously, I replaced the * with the correct file name.
Updated by Marcin Kuzminski [CTO] almost 7 years ago
Hi,
What's the name of the installer ? Our latest one should be: RhodeCode-installer-linux-build20171123_1300
Best,
Updated by Maurice Müller almost 7 years ago
Yes, that is the installer.
Here is also my log:
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Detecting installer.x86_64-linux
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Detected installer from system arguments.
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Detected installer: /root/tmp/RhodeCode-installer-linux-build20171123_1300
2017-11-30 17:18:54,510 - rhodecode-installer - INFO -platform detected.x86_64-linux
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Check if platform is supported.
2017-11-30 17:18:54,510 - rhodecode-installer - INFO -platform allowed.
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Detect if downloaded installer is for the correct platform.
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Installer file matches current platform.
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Warn user that installing as root is not recommended.
2017-11-30 17:18:54,510 - rhodecode-installer - INFO - Reading license from: License.txt
2017-11-30 17:18:54,511 - rhodecode-installer - DEBUG - Looking for license file locally.
2017-11-30 17:18:54,511 - rhodecode-installer - ERROR - License was not found.
Traceback (most recent call last):
File "./RhodeCode-installer-linux-build20171123_1300/__main__.py", line 590, in main
is_license_accepted(accept_license, installer)
File "./RhodeCode-installer-linux-build20171123_1300/__main__.py", line 328, in is_license_accepted
raise Error(_("license_not_found"))
Error: License was not found.
2017-11-30 17:18:54,512 - rhodecode-installer - INFO - Removing temporary path: /tmp/rc-installer-_AJvFs
2017-11-30 17:18:54,513 - rhodecode-installer - INFO - Removing temporary path: /tmp/rc-installer-control-Kv2oXJ
Updated by Marcin Kuzminski [CTO] almost 7 years ago
Hmm, this is very odd. We cannot reproduce this.
Can you, create an empty file called License.txt inside the directory where the installer is present?
Updated by Marcin Kuzminski [CTO] almost 7 years ago
After running few checks, seems that the problem is that installer file is somehow corrupted zip?
What system are you using?
Can you re-download our installer again and check? We do an check and extract the License.txt from the zip file, if verification of installer fails as zip it fallbacks to the License.txt file.
Updated by Maurice Müller almost 7 years ago
Ok, I tested everything again and it seemed to be a right issue. The installation user didn't have rights on the full path where the installer file was stored. I assumed everything would be extracted at /tmp - but even then it would be stupid of me not to check the rights on each parent directory. After moving the installer to a directory for which the installation user has full rights (up to root) it worked like a charm.
So I'm sorry for bothering you. But I was so frustrated yesterday evening after trying to install it for about 2h - and checking and downloading everything again and again. So I thought I check here if maybe for some reason the installer itself is faulty.
Thanks for your patience though. And for your very fast response!
Maurice